Common sending issues Getting started How do I request signatures? Quick Steps Ensure the file is one of the supported file formats. Confirm file size is less than 25 MB.
File is corrupt. Try opening and saving document as a PDF before uploading. Solution s Issues uploading documents - common errors, causes and solutions Page cannot be displayed error When you upload your files, DocuSign attempts to convert them to PDF format for sending and storage.
Quick Steps Clear browser cache and cookies Solution s Page cannot be displayed Email notification issues DocuSign email notifications may be blocked by your recipient's email server, firewall, email provider, or email client. Quick Steps Ask the recipient to check their junk mail. Confirm email with recipient and resend.
For more information, see Site mailboxes. For more information see, Retirement of site mailboxes. User mailbox A mailbox that's assigned to an individual user in your Exchange organization. It typically contains messages, calendar items, contacts, tasks, documents, and other important business data. Microsoft or Office mailbox In hybrid deployments, a Microsoft or Office mailbox consists of a mail user that exists in Active Directory on-premises and an associated cloud mailbox that exists in Exchange Online.
Linked user A linked user is a user whose mailbox resides in a different forest than the forest in which the user resides. Mailboxes Mailboxes are the most common recipient type used by information workers in an Exchange organization. Each mailbox is associated with an Active Directory user account. The user can use the mailbox to send and receive messages, and to store messages, appointments, tasks, notes, and documents. Mailboxes are the primary messaging and collaboration tool for the users in your Exchange organization.
Each mailbox consists of an Active Directory user and the mailbox data that's stored in the Exchange mailbox database as shown in the following figure. All configuration data for the mailbox is stored in the Exchange attributes of the Active Directory user object. The mailbox database contains the actual data that's in the mailbox associated with the user account. When you create a mailbox for a new or existing user, the Exchange attributes required for a mailbox are added to the user object in Active Directory.
The associated mailbox data isn't created until the mailbox either receives a message or the user signs in to it. If you remove a mailbox, the mailbox data stored in the Exchange mailbox database is marked for deletion and the associated user account is also deleted from Active Directory.
To retain the user account and delete only the mailbox data, you must disable the mailbox. User mailboxes : User mailboxes are assigned to individual users in your Exchange organization.
User mailboxes provide your users with a rich collaboration platform. Users can send and receive messages, manage their contacts, schedule meetings, and maintain a task list. They can also have voice mail messages delivered to their mailboxes. User mailboxes are the most commonly used mailbox type and are typically the mailbox type assigned to users in your organization. Linked mailboxes : Linked mailboxes are mailboxes that are accessed by users in a separate, trusted forest. Linked mailboxes may be necessary for organizations that deploy Exchange in a resource forest.
The resource forest scenario allows an organization to centralize Exchange in a single forest, while allowing access to the Exchange organization with user accounts in one or more trusted forests. As stated earlier, every mailbox must have a user account associated with it. However, the user account that accesses the linked mailbox doesn't exist in the forest where Exchange is deployed. Therefore, a disabled user account that exists in the same forest as Exchange is associated with each linked mailbox.
The following figure illustrates the relationship between the linked user account used to access the linked mailbox and the disabled user account in the Exchange resource forest associated with the linked mailbox. Microsoft or Office mailboxes : When you create a Microsoft or Office mailbox in Exchange Online in a hybrid deployment, the mail user is created in Active Directory on-premises.
Directory synchronization, if it's configured, automatically synchronizes this new user object to Microsoft or Office , where it's converted to a cloud mailbox in Exchange Online. You can create Microsoft or Office mailboxes as regular user mailboxes, resource mailboxes for meeting rooms and equipment, and shared mailboxes.
Shared mailboxes : Shared mailboxes aren't primarily associated with individual users and are generally configured to allow access by multiple users.
Although it's possible to assign additional users the logon access permissions to any mailbox type, shared mailboxes are dedicated for this functionality. The Active Directory user associated with a shared mailbox must be a disabled account.
After you create a shared mailbox, you must assign permissions to all users that require access to the shared mailbox. Resource mailboxes : Resource mailboxes are special mailboxes designed to be used for scheduling resources. Like all mailbox types, a resource mailbox has an associated Active Directory user account, but it must be a disabled account. The following are the types of resource mailboxes:. Room mailboxes : These mailboxes are assigned to meeting locations, such as conference rooms, auditoriums, and training rooms.
Equipment mailboxes : These mailboxes are assigned to resources that aren't location-specific, such as portable computers, projectors, microphones, or company cars. You can include both types of resource mailboxes in meeting requests, providing a simple and efficient way for your users to use resources. You can configure resource mailboxes to automatically process incoming meeting requests based on the resource booking policies that are defined by the resource owners.
For example, you can configure a conference room to automatically accept incoming meeting requests except recurring meetings, which can be subject to approval by the resource owner. System mailboxes are created by Exchange in the root domain of the Active Directory forest during installation.
This change is caused by the new "pills" in Thunderbird I've tried this - it works, thank you! Apart from this, this is a fantastic and very useful add-on. Maybe you can try to update that add-on? If automatic update doesn't show anything search it and install it manually.
Thanks, I tried that. I have checked for updates. This is MailMerge 7. Obviously not, unless something very odd is with my profiles. Yep, profile files might have been corrupted. You might try these steps: Click the Application menu button, then go to the Help menu and choose Troubleshooting Information. A new tab will open with information about your setup. Click on Open Folder -close TB -copy do not move nor delete prefs.
Based on the API logging info you posted, the reason for the error is that your request body is missing the top-level signers attribute -- an array that contains an object for each signer you want to add. So, in your scenario adding a single signer , the request body should contain an EnvelopeRecipients object like this:.
DocuSign is returning the No recipients specified. So, now I understand that your scenario is that you want to change a recipient from "sign in-person" to "sign remotely via email". To do this, you must delete the original recipient from the Envelope and then add a new recipient to the Envelope just as you've indicated in your comment below. The code for adding a new Recipient Signer to an Envelope will look something like the following.
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